• Your Comfort Is My Business
  • Maple Ridge Furnace Installation & Repair Professional
  • In need of service or repairs? 778-228-5330

  • FAQ

  • Q:  What are the differences between low efficient, mid efficient, and the newer high efficient             furnaces?

    A:  Low Efficiency furnaces have standing pilot light so they are always consuming natural gas, even when they are not actively heating your home.  They also rely on a natural drafting effect to pull through the heat exchanger, which can cause a loss of efficiency.

    Mid Efficient furnaces have no pilot light; they have an electronic ignition.  There is also a motor pulling the air through the heat exchanger as the heat exchanger has more resistance which increases the efficiency to 80%

    High efficient furnaces also have the electronic ignition and the motor pulling the air through the heat exchanger.  However, they also have a secondary heat exchanger, which takes the efficiency from around 80% to 92% and above.  High efficient furnaces can come with optional 2-stage gas valve, variable speed motor and up to 98% efficient.

    Q:  Why do I have to install a high efficient furnace?

    A: Mid and Low efficiency furnaces are no longer available in Canada due to Canadian efficiency code requirements.

    Q:  What is a 2 stage vs. single stage furnace?

    A: A single stage furnace Runs at only one heat level.  It is simply on or off (like your old standing pilot furnace).  A 2 stage furnace has a lower and higher heat level.  It will supply less heat or more heat as required, depending on outside weather conditions ie: cool fall day vs cold winter day.  

    Q:  What is a multi speed motor vs. a variable speed DC motor?

    A: A multi speed motor will rotate/spin at 3 set speeds, generally.  Each of which has to be chosen manually and will not change fan speed to overcome a plugged filter or air conditioning coil.  

    A variable speed motor is much more efficient in regards to electricity consumption.  It is able to increase and decrease the fan speed automatically as required, like when the filter is nearing needing to be changed.  It can maintain airflow by increasing motor speed without putting undue strain on the motor.

    It is a similar concept to manual and automatic transmissions in cars.  

    Q:  Should I continuously run my fan on low, even when I’m not heating my home?  Why?

    A:  It is a good idea to run your fan all the time in order to maintain good air circulation and even distribution of heat throughout your home.  It will help to keep the rooms that naturally tend to be cooler ( basement , above the garage), warmer.  In the winter months the summer fan option will increase the heat in the basement while maintaining consistent temperature on the main floor.  In the summer the summer fan will move the cool air from the basement upstairs lowering the temperature, however in turn moving the hot air to the basement.  This effect will help for the first few days of a heat wave until the basement is hot.  After that, a central air system is a good idea to maintain cooler, consistent temperatures throughout your home.

    If you are using the summer fan option please check your filter more often, a good rule of thumb is every 3 months.

    Q:  What brands do you carry?

    A:  We carry American Standard, Lennox, Navien, Eco-King, Bradford-White, Samsung, Lochinvar, IBC, Rinnai, Ameristar, Rheem, plus others…….. just ask!

    Q:  Why do you carry these brands?

    A:  We find that these brands are typically more reliable, requiring fewer repairs over time.  Generally speaking, they are just good value for your money.

    Q:  What are the warranties like for the equipment you carry?
     
    A:  It varies between manufacturers, and the type of equipment being installed.  A hot water tank warranty is generally 8 years, and a typical warranty for a furnace is 10 years parts, 3 years labour, and lifetime on the heat exchanger.  Boiler warranties tend to be a bit shorter depending on the product, 5 year parts, 3 year labour and 10 or 12 years on the heat exchanger.

    Q:  What is included in the install?

    A:  We will build a sheet metal transition to adapt the supply plenum to new furnace.  Run exhaust and intake pipes to the exterior of your home.  Connect 110v wiring & 24v wiring to thermostat. Connect to gas piping. Program and explain how your new thermostat works. Connect unit to drainage. Test fire, calibrate for temp rise, test for CO & gas leaks.  Remove/ recycle existing equipment.  We will leave your home just as we found it!  

    I always include a new filter rack so it’s easy to change your filter, no excuses.  I am also happy leave a hand full of extra filters.

    Q: Who will install the equipment?

    A: Ryan will!  The company is called Ryan Heating & Air conditioning for a reason, I will do all the sales, installs, repairs, service work and warranty work.  You will never wonder who will show up because it will be RYAN.

    Q:  Are there any rebates or savings available?

    A:  At some times of the year (usually summer and early fall), there are rebates available through FortisBC for furnaces and boilers.  Occasionally, there are rebates offered by the manufacturers, or for other types of equipment from FortisBC.

    Currently there are some rebates for tankless hotwater $500, select hot water tanks upto $1000, select fireplaces and oil and propane conversion.  Please check the Fortis website for the up to date list of rebates:

    https://www.fortisbc.com/rebates/Pages/default.aspx

    Q:  Will my new furnace take the same filters as my old furnace?

    A:  It depends on the make and model of your old furnace and the make and model of the new furnace.  However, all installations come with a filter rack made for a standard size filter so if you had trouble finding the filter for your old furnace, that won’t be a problem anymore!

    Q:  Will a new high efficient furnace heat my home with more comfort?

    A:  Yes.  A low efficient furnace heats with hotter air and a lower air velocity, which heats the home quickly.  However, air does not hold heat well, so it dissipates quickly, which results in temperature fluctuations in your home.  Everyone knows the feeling of a warm house then cold before the thermostat is ready to turn on again.

    High efficiency furnaces heat with somewhat cooler air, but at a higher velocity and running for a longer period of time.  This allows everything in your home (walls, carpets, furniture, etc.) to absorb the heat and you are no longer heating the air in the house, rather your entire home.

    This will make your house much more comfortable, in a lot of cases customers are wondering why they didn’t change the furnace years ago

    Q:  Will I need to add more cold air returns or make any changes to my existing duct work?

    A:  It is highly unusual for any changes to be needed to any ductwork or cold air returns, but each system is assessed before the installation.  Typically, in homes where there are inconsistencies in temperatures between rooms, simply the upgrade in the equipment is enough to solve most problems especially when a variable speed motor is installed.

    Q:  Will my existing thermostat work with the new furnace or will I need a new one?

    A:  Yes, the existing thermostat will work, but it is always a good idea to upgrade this at the same time as the furnace as it will give increased functionality for the unit ( such as running the low speed fan, or controlling a central air conditioning unit)